Mr. Speedy

On a hot summer’s day in 2007, Fred Marzouk decided Los Angeles needed a good, dependable, reliable plumbing service. He saw that people are generally dissatisfied with the service provided by most plumbers, and he decided that there was a real need for a new, professional Los Angeles plumbing company. Mr. Marzouk founded Mr. Speedy Plumbing and Rooter Inc. in Los Angeles to provide the plumbing services lacking in the community. Customers’ phone calls would be answered promptly, politely and efficiently; service technicians would be dispatched promptly so customers wouldn’t have to sit home all day waiting for the plumber; only the most knowledgeable, experienced and polite plumbers would be hired, who knew all about plumbing and who took pride in their workmanship; he would provide his service technicians with new vans loaded with the very latest plumbing equipment, tools, fixtures and replacement parts so his technicians could do the job right first time and customers wouldn’t have to wait while the plumber went to fetch the required parts; he installed dual GPS devices in every vehicle so plumbers could find their destinations easily and he could locate his plumbing vans wherever they were.  Fred also decided that customers deserve to be treated better: rather than give “blind” estimates over the phone, he decided that he would not give estimates until his plumbing techs had visited the customer and done a thorough analysis of the issue at hand and could inform the customer of all the options available and the most effective and cost-efficient method of resolving the issue. This way there are no surprises the customer knows exactly what is involved and exactly how much the job will cost. Fred also decided to charge fair prices, and instructed his plumbers to always behave in a polite manner and to clean up after they have done the work. Then he took it one step further – he would offer a written warranty on all his services covering both labor and parts. He then hired an excellent customer service team to take care of customers like no-one else in town. So, in 2007, Fred obtained his license from the California State Contractors License Board (License Number 915519). An experienced businessman with a great track record, he obtained the necessary financing to hire the best people, and he bought several service vans, stocking them with all the necessary equipment. He also stocked his new downtown facility with all the parts and equipment necessary to operate a great plumbing service.

Hard Work + Financial Investment = Success.

Visit Mr. Speedy Plumbing & Rooter Inc.

5 reviews for Mr. Speedy Plumbing & Rooter Inc.

  1. 5 out of 5
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    10/29/2015
    I had a design concept in mind when I was looking to redesign my company’s website. After searching high and low and looking at proposals from various agencies, I decided to go with Citrus Studios after speaking to Kalika. She had great suggestions to help turn my idea into reality, keeping in mind our modest budget. We had a short timeframe to work with as I wanted the site to be launched within a month and Kalika assured me that the timeframe was do-able. She also addressed all of my concerns to my satisfaction.

    The website is now completed. I’m very happy with the CMS in place as it’s super easy to use and I’m also very happy with the work Citrus did.

    The box of cookies Citrus sent to my office at the completion of the project was totally the icing on the cake. Thank you Citrus team!

  2. 5 out of 5
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    2/17/2016
    1 check-in
    I loved working with Citrus! They provided a fantastic web design, SEO, social media for my new company – I’ve worked with other design shops before but not one with the amazing customer service that they provided! They have a gorgeous office, lots of great ideas and think outside the box. Thanks Kalika + crew!

  3. 5 out of 5
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    4/21/2015
    I approached Citrus Studios over a year ago to create a website for our restaurant brand, California Chutney. As with any project, I spoke to many website developers before signing with Citrus. Throughout developing the website we explored many different directions and gradually came to a clean website infrastructure that allows us to constantly update with new content, which is very important for us.

    Kalika’s team was always extremely organized and punctual. This is crucial when developing and designing a project with so many facets. It was refreshing to work with a team that always approaches tasks with a bright and positive attitude.

    Thanks, and keep up the great work!

  4. 3.8 out of 5
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    7/27/2015
    It was a pleasure working with Citrus Studios. Their team is very knowledgeable about the web, design, programming, SEO, and social media marketing. The staff is extremely friendly and organized, and made sure my custom WordPress website came out exactly how I wanted it. Citrus not only created my website, but also helped with my branding and social media marketing as well. They gave lots of web advice, which really helped when it came to creating our website. Would definitely recommend Citrus Studios because they are local (Santa Monica) and are always up to speed with the latest technology.

    Thank you so much Kalika and the team!

  5. 5 out of 5
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    9/24/2014
    I wish I could give more than 5 stars! Citrus Studios is AMAZING. I hired Citrus Studios to assist me with the web development and design of a custom eccomerce site. From the first conversation which took place in November 2013 with Kalika to the present time – the service provided to me has been beyond top notch.

    What has been most impressive to me has been the attention to detail and the follow through and follow up on all the multiple tasks that had to be handled from the beginning until the day of launching my website. Kalika and her talented team managed all details with such a high level of professionalism and also creativity. No item fell through the cracks.

    As a result of their top notch work for me on the development of my site I decided that I wanted to further expand our partnership by having Citrus Studios handle the SEO and Social Media for my site. Again, the same level of creativity, talent and professionalism has carried through.

    You can truly tell that Citrus Studios is a special company not only because of the talent, but also because of how well everyone works together and collaborates.

    I have such respect for Kalika and her team. If you are in the market web development or any other web project – definitely connect with Citrus.

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